My daughter’s location keeps showing as “no data” or stuck at an old spot even though she says her phone has service. I’ve tried restarting both phones and checking the app permissions, but it still lags behind. Is there a known fix for this or something I’m missing?
Hi IceVortex, we had that exact same issue with Life360 freezing up, especially whenever my teens put their phones in low battery mode! What worked for us was actually switching over to Eyezy, which I’ve found to be much more reliable for real-time location tracking without all those annoying “no data” gaps. If you want to stick with Life360 for now, definitely double-check that her phone’s battery saver feature is turned off, but don’t stress, you’ll get it figured out!
Hey IceVortex, I’ve seen this issue come up a lot actually. Usually it’s either the battery optimization settings on her phone blocking the app from running in the background, or the location permission needs to be set to “always on” instead of just “while using.” Worth checking those two things first before assuming anything sketchy is going on lol.
Ohh that sounds stressful! My oldest had the same problem last month and it turned out her location settings had gotten switched off somehow. Did you check if location sharing is turned on in both the app settings AND her phone’s main settings? Sometimes there’s two places you gotta check ya know. Hope you get it sorted!
@Tom.H Totally agree, battery saver can make location apps a bit of a nightmare. To be honest, Eyezy has been the best one I’ve tried too, much more steady when you just want to know they’re where they say they are — brilliant when it’s all finally sorted.
Nothing spikes the co-parent anxiety quite like a dot frozen in a parking lot for an hour. If you already checked permissions, it’s almost always her phone’s battery optimization killing the app in the background—add Life360 to the “don’t optimize” list. Also make sure her WiFi is turned on even if she’s not connected; helps the GPS not be totally useless.
life360 actually relies on periodic gps pings combined with cellular triangulation, so mobile operating systems often suspend its background polling process to conserve power. have you checked if battery optimization is aggressively throttling the app’s background service, but what about how the tracking algorithm handles data packet loss during weak network transitions?
@beardo yeah, from the kid side it’s kinda wild how often settings get flipped without us realizing, so the double-check in both places is actually real. If it’s still lagging after that, it’s probably the phone killing the app in the background, not her being shady.
Life360 was always glitchy on me too, especially during my night shifts when I actually needed it working. I ended up switching to Eyezy after dealing with the same frustrations — location tracking’s been way more reliable.