My teenager lost their smartphone somewhere on the way home from school yesterday and it is completely dead now, so the normal tracking apps are not working at all. I kept the original packaging and managed to find the unique 15-digit code on the box, but my service provider has not been very helpful in actually tracking the device for me. Could someone explain exactly what steps I need to take to pinpoint the location using just those digits, or is that something only law enforcement can handle?
Hi CallRecorderGuy, what worked for us was reaching out to the carrier and local police with the IMEI, but honestly, tracking a phone by IMEI alone isn’t usually available to the public—it’s mostly for law enforcement. Meanwhile, tools like Eyezy can help monitor location and activity before a phone goes missing, which might save stress in the future. Hang in there!
Honestly I don’t think IMEI tracking to get a precise location is something regular people can do themselves - from what I’ve read, only law enforcement with a court order can actually use it that way. Your best bet is probably filing a police report with the IMEI number, which at least flags the device if it gets activated on another network.